Overview

The IT Team Lead/System Administrator is responsible for leading the provision of systems to the eir evo organisation, and the support of IT users, remotely and on-site.

Eir evo has an internal system administration and support desk for daily support operations – the successful candidate will lead this team to ensure that all of our internal systems are delivered in line with best practices.

This role is a hands-on technical role, with elements of service management, and may be suitable for a systems administrator looking to move to leading a team.
Reporting to the CIO and working to implement the organisational IT Strategy, the IT Manager will have solid technical capability, a service-oriented attitude, excellent verbal and written skills and a high focus on the quality of work.

Hybrid working – This role is 3 days/week on site in HSQ, Dublin.

Responsibilities

  • Take ownership of complex IT issues and work with the team (and SMEs across the business as required) to resolve these issues;
  • Lead the team that supports internal IT Operations for eir evo – resolving technical escalations across the Microsoft (Windows, AD/AAD, M365) stack.
  • Maintain & improve current documentation of the IT environment;
  • Plan, manage and deliver projects to upgrade and implement systems to support the organisation
  • Responsible for ensuring the backup plans, Business continuity and Disaster recovery plans are in place and tested in line with Policy

Required

  • A relevant educational background in IT;
  • At least 5 years of relevant technical work experience in IT Support or Service;
  • Technical background, including knowledge of Active Directory, M365, Networking & Cloud services.
  • Excellent communication skills, verbally and in writing;
  • Pro-active, service-oriented mindset and a strong focus on the quality of work;
  • Excellent documentation skills;

Candidates must be eligible to work in Ireland or currently hold a Stamp 1G/4 Visa to apply. 

If you are interested in applying for this role, please do so via the relevant link.  
Eirevo / itContracting is an equal opportunity employer who seeks to recruit and appoint the best available person for a job regardless of marital / civil partnership status, sex (including pregnancy), age, religion, belief, race, nationality and ethnic or national origin, colour, sexual orientation or disability. Eirevo / itContracting apply all relevant Data Protection laws when processing your Personal Data. 
If you choose to apply to this opportunity and share your CV or other personal information with Eirevo / itContracting, these details will be held by us in accordance with our privacy policy used by our recruitment team to contact you regarding this or other relevant opportunities at Eirevo / itContracting
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