Overview

eir evo talent are seeking applications for a Helpdesk Engineer, this is a long-term day rate contract located in Dublin.

Requirements: 

  • Experience working in an ICT helpdesk support role, 2+ years
  • Knowledge/Experience of Microsoft Exchange/Outlook
  • Knowledge/Experience of Microsoft Teams
  • Knowledge/Experience of supporting Android (Mobile) OS devices and users
  • Knowledge/Experience of Omnissa Workspace One UEM or a similar MDM solution
  • Troubleshoot/diagnose customer technical issues and offering resolution.
  • Update and Management of Service Desk management console.
  • Provide efficient and acceptable turnaround to customers Service Requests and Incidents Reports.
  • Support colleagues, and peers including Technical and Customer Services through documentation, coaching and knowledge sharing.
  • Excellent communication and interpersonal skills
  • To undertake ad hoc tasks from time to time as directed.

 

If you are interested in applying for this role, please do so via the relevant link. If you would like to discuss this role in confidence, please contact Paul.Evans@Eirevo.ie directly.
 
Ref: EET7355
 

  
Candidates must be eligible to work full time and long term in the location specified or currently hold a valid appropriate long term work Visa to apply.
  
eir evo talent, eir evo and our clients are equal opportunity employers who seeks to recruit and appoint the best available person for a job regardless of marital / civil partnership status, sex (including pregnancy), age, religion, belief, race, nationality and ethnic or national origin, colour, sexual orientation or disability. eir evo talent, eir evo and our clients apply all relevant Data Protection laws when processing your Personal Data.
  
If you choose to apply to this opportunity and share your CV or other personal information with eir evo talent, eir evo and our clients, these details will be held by us in accordance with our privacy policy used by our recruitment team to contact you regarding this or other relevant opportunities at eir evo talent and eir evo