Overview

eir evo talent are seeking applications for a Helpdesk Engineer, this is a 12-month day rate contract located in Dublin 24.

Requirements:

  1. Provide Level 1 ICT support and/or Level 2 support also as necessary.
  2. Minimum 4 years experience.
  3. Assigns requests to relevant 3rd parties (Field Engineers or Level 2 Technical resources, etc.) where request cannot be resolved within the Helpdesk group.
  4. Responsible for the support of new user account setups, password resets, account removal/transfers and similar issues.
  5. To Investigate “suspicious emails” using the tools provided in the Microsoft 365 defender security portal.
  6. Troubleshoot issues with desktop and laptop devices.
  7. Provide support for Microsoft office applications.
  8. Install and update software as required.
  9. Assist with desk moves.
  10. Provide troubleshooting for meetings and events.
  11. Setup and provision laptops and desktops.

 
eir evo talent is an equal opportunity employer who seeks to recruit and appoint the best available person for a job regardless of marital / civil partnership status, sex (including pregnancy), age, religion, belief, race, nationality and ethnic or national origin, colour, sexual orientation or disability. eir evo talent apply all relevant Data Protection laws when processing your Personal Data.
If you choose to apply to this opportunity and share your CV or other personal information with Eir eir evo talent, these details will be held by us in accordance with our privacy policy used by our recruitment team to contact you regarding this or other relevant opportunities eir evo talent.
 
Ref: EET6025