Overview

IT Support Specialist

Location: Dublin – Onsite 
Duration : 6+ months contract  

The Role :
 IT Support Specialist requires specialized technical should have

  • Hands-on technical support 
  • Strong troubleshooting skills, experience with Mac/Windows, SaaS systems, and Google Workspace

 
Your responsibilities:

  • IT and technical support 
  • Troubleshoot Mac / Windows, SaaS systems, and Google Workspace
  • Technical Troubleshooting -Installing and configuring client computer systems.
  • Diagnosing and fixing computer, network, software (OS, apps), and mobile device issues via phone, chat, or in-person.
  • Responding to client IT support requests.
  • Meeting with clients to diagnose software, networking, or hardware issues.
  • User Support: Assisting employees with technology questions, guiding them through complex systems, and resolving support requests logged in ticketing systems.
  • Hardware & Software Management: Installing, configuring, updating, and maintaining workstations, peripherals (printers, phones), operating systems, and business applications.
  • System Maintenance: Performing routine upkeep, monitoring performance, managing security (permissions, access), and ensuring system reliability.
  • Onboarding & Training: Setting up new user accounts, configuring new hire equipment, and training staff on new technology.
  • Documentation: Recording support inquiries, resolutions, and maintaining internal knowledge bases.
  • Project Support: Assisting with IT projects, system rollouts, and hardware/software upgrades.
  • Repairing hardware malfunctions, software issues, and networking problems.

 
Your Profile
Essential skills/knowledge/experience:

  • Strong troubleshooting skills, experience with Mac/Windows, SaaS systems, and Google Workspace
  • IT integration system experience

Desirable skills/knowledge/experience: (As applicable)

  • IT Support to customer environment

 
Candidates should hold appropriate RTWs for Ireland i.e. Stamp1G Dependant, Stamp 4, Irish/British/EU passport.  

For more information please apply here or contact Agnes Reena/agnes.reena@eirevo.ie Contact: 0858564199  
 
Ref: EET7763
 

  
Candidates must be eligible to work full time and long term in the location specified or currently hold a valid appropriate long term work Visa to apply.
  
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