Overview

eir evo talent are seeking applications for a Field Support Engineer, this is a 12-month day rate contract located in Dublin. Full Driver’s license and own vehicle required; mileage will be fully expensed.

Requirements:        

  1. Internal Network connectivity issues
  2. Driver conflicts issues
  3. Printing problems
  4. Audio Visual problems.
  5. Contact PDST on internet connectivity issues on behalf of the school
  6. To provide software installation, updates, and repairs (vendor and local user related errors)
  7. Internet software issues
  8. Anti-virus updates/clearance
  9. Problematic machines or peripheral devices
  10. Programme updates to include MS Office, Sage, any course related software etc.
  11. To provide hardware support to service all, Laptop Computers, Desktop Computers, and Servers.
  12. To implement managed software procedures to support best practices for classroom (e.g. Backups, Anti-Virus, Imaging, USB security, Updates etc.).
  13. To provide PC Imaging (using MDT or Other Software) to create an image and deploy it to a class or a single PC. To manage the creation, update, and storage of images.
  14. To update and install print drivers and provide first line support for printer issues within the centre and escalate any issues to our print management supplier.
  15. To provide password set-up and resets for a single user or multi users in classrooms, including the creation of a single user or a group of users (a class) using Active Directory or the Classroom Manager software.
  16. To monitor back-up system and maintain back-up software updates.
  17. To develop close working and cooperation with the ICT Department, Digital Leader/ ICT Coordinator for maintenance and support as well as any ICT Department led infrastructure projects. Project examples may include*:
    • Phone System Upgrade
    • Print Management
    • AV Deployment
    • O/S upgrades on clients and servers including image upgrades
    • Infrastructure upgrade planning and implementation

 
eir evo talent is an equal opportunity employer who seeks to recruit and appoint the best available person for a job regardless of marital / civil partnership status, sex (including pregnancy), age, religion, belief, race, nationality and ethnic or national origin, colour, sexual orientation or disability. eir evo talent apply all relevant Data Protection laws when processing your Personal Data.
If you choose to apply to this opportunity and share your CV or other personal information with Eir eir evo talent, these details will be held by us in accordance with our privacy policy used by our recruitment team to contact you regarding this or other relevant opportunities eir evo talent.
 
Ref: EET6026