Overview
Digital IT Service Desk Coordinator
eir evo talent are taking applications for a Digital IT Service Desk Coordinator for long term contract placement onsite with our customer site on the outskirts of Waterford City.
Duties:
- Coordination for a team of 5/6 support people.
- Triage support tickets.
- Ticket system management.
- Team scheduling and assignments.
- Escalation management.
- Asset, leasing and stock management.
- Basic reporting.
- Warranty and vendor management.
- IT Service Desk support.
- Attention to detail
- Managing SLA’s etc.
- Experience in team leadership would be an advantage
Ref: ITC6300
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Candidates must be eligible to work full time and long term in the location specified or currently hold a valid appropriate long term work Visa to apply.
If you are interested in applying for this role, please do so via the relevant link. If you would like to discuss this role in confidence, please contact Chris dot Byrne at eir evo dot ie directly.
eir evo talent, eir evo and our clients are equal opportunity employers who seeks to recruit and appoint the best available person for a job regardless of marital / civil partnership status, sex (including pregnancy), age, religion, belief, race, nationality and ethnic or national origin, colour, sexual orientation or disability. eir evo talent, eir evo and our clients apply all relevant Data Protection laws when processing your Personal Data.
If you choose to apply to this opportunity and share your CV or other personal information with eir evo talent, eir evo and our clients, these details will be held by us in accordance with our privacy policy used by our recruitment team to contact you regarding this or other relevant opportunities at eir evo talent and eir evo
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